Important information regarding Windows XP There is a known Microsoft issue when running a Windows 2000 or Windows XP workstation connecting to a Windows 95/98 or Windows ME server and running network applications from that server. GroupReady is a network application. With Windows 2000 and Windows XP, Microsoft implemented a new file locking scheme that Windows 95/98 and Windows ME do not support. When the Windows 2000 or Windows XP computer attempts to access files from the server it invokes this special file locking scheme. Since Windows 95/98 or ME do not support this locking scheme the database that the Windows XP machine attempted to access becomes damaged. The new locking scheme is referred to as "Opportunistic Locking". This problem affects all network database programs including Microsoft's own Access database. Microsoft is aware of the problem and has NO intentions of fixing it. Microsoft has 3 recommendations to solve this problem: 1. Upgrade your server to a Windows 2000 or Windows XP server or 2. Move the affected applications like GroupReady to a Windows XP workstation and let this workstation function as a server or 3. Revert to Windows 95/98 or Windows ME on all workstations Since this issue is a Microsoft operating system issue and not a GroupReady issue, unfortunately there is nothing that can be done in our software to resolve the problem. GroupReady, like other network database programs, requires a basic level of operating system functionality that Microsoft is not supplying with this particular configuration. If you are interested in more information regarding this issue, here is a link to a Microsoft technical bulletin. The area of most interest is the section titled "Sharing a Microsoft Jet Database": http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300216#12 NOTE: This information is provided for your convenience. The inclusion of such links does not imply that Telexis endorses, recommends, or accepts any responsibility for the content of such sites. Telexis does not provide warranty support for Microsoft products. Should you have any questions regarding this issue, please do not hesitate in contacting our toll-free support number at 1-520-884-8698 or e-mail us at support@telexis.com

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